Privacy Policy.
1. Introduction
This Privacy Policy describes how Vurbane, Inc. ("GreenTag", “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you:
Download and use our mobile application, GreenTag;
Interact with our website or other services linked to this policy;
Engage with us through marketing, events, or customer support.
By using our services, you consent to the collection and use of your personal data as described here. If you have any questions, contact us at info@vurbane.com.
2. Summary of Key Points
Personal data collected: Name, email, usage info, location, and device metadata.
Sensitive data: We do not collect sensitive data (e.g., biometric, health, or financial info).
Third-party data: We do not obtain data from third-party sources.
Data sharing: Limited to business transfers or AI-powered services.
AI training: GreenTag does not use user images for training our AI models.
Your rights: You may access, update, or delete your data depending on your region.
3. Information We Collect
Personal Information You Provide:
We collect personal data when you:
Create an account
Use our app’s features (e.g., defect reporting)
Contact customer support
Participate in surveys or feedback
Collected data may include:
Full name
Email address
Username and password
Authentication data
Automatically Collected Data:
When using GreenTag, we may automatically collect:
Location data (for geotagging)
Device information (OS, IP address, model)
Usage data (interactions, session activity)
Camera and microphone access (if user-initiated)
Push notification tokens
Payment Information:
Payments are processed via Apple App Store and Google Play. Please refer to:
Apple Privacy Policy
Google Privacy Policy
4. How We Use Your Information
We process your data to:
Register and manage user accounts
Provide core app functionalities
Respond to support queries
Analyze usage trends and improve features
Prevent fraud and security breaches
Comply with legal obligations
5. Legal Basis for Processing
EU & UK Residents:
Consent: When you voluntarily share data
Legitimate interest: To operate and improve our services
Legal obligation: Where required by law
Vital interests: For safety/security concerns
Canadian Residents:
We rely on implied or express consent unless exceptions apply under law (e.g., fraud prevention).
6. Sharing Your Information
We do not sell your personal data.
We may share your data:
During company mergers, acquisitions, or asset transfers
With third-party AI vendors when using AI-based features
When legally required (e.g., subpoena or law enforcement)
7. AI-Based Features
We use AI tools to analyze images and generate reports during your session. GreenTag does not retain your images for future AI training, and we do not use user-submitted images to train our defect detection models. All image processing is conducted securely and only to deliver the service you requested.
7A. User Image Usage
GreenTag does not use user-submitted images to train or improve our AI models. Any scans you perform through the app are processed only to generate your property report and are not stored or reused for research, development, or machine learning training purposes. This ensures that all content you capture - including images of properties you do not own - remains private and limited to your personal use.
8. Data Retention
We retain data:
For as long as needed to deliver services
To meet legal or contractual obligations
Images uploaded to generate defect reports are temporarily processed and then securely discarded. We do not store or retain image data beyond your active session, and we do not use your scans for AI training or model improvement.
9. Security Measures
We apply technical and organizational measures including:
Encrypted storage
Access control and authentication
Anonymization where feasible
However, no platform is completely secure. Use caution when sharing sensitive data.
10. Children’s Privacy
GreenTag is not intended for users under 18. We do not knowingly collect data from minors. If we learn otherwise, we will delete it promptly.
11. Your Rights and Choices
You may:
Access or export your personal data
Correct or delete your information
Withdraw consent (if applicable)
Object to processing in certain contexts
If you have concerns about image privacy or AI use, you may contact us to confirm deletion of scan history. However, since GreenTag does not retain user images after report generation, no persistent image data exists to delete.
US Residents:
Residents of California, Virginia, Colorado, and other states may have additional rights under state-specific laws (e.g., CCPA, VCDPA). We comply with applicable requirements.
International Users (EU/UK/Canada/Switzerland):
You may file complaints with your local data protection authority. We respond to all requests in accordance with applicable laws.
12. Do-Not-Track (DNT) Signals
We do not currently respond to DNT browser signals due to lack of industry standardization.
13. Policy Updates
We may update this Privacy Policy as laws change or services evolve. You will be notified via app update notices or by visiting this page. The "Last Updated" date reflects the latest changes.
14. Contact Us
Questions or complaints?
Email: info@vurbane.com
15. Manage or Delete Your Data
You can access or delete your account data by:
Logging into your GreenTag account
Contacting support at https://www.getgreentag.com/contact-us
GreenTag
The Original Mobile Defect Detection Tool.
