Privacy Policy.

1. Introduction

This Privacy Policy describes how Vurbane, Inc. ("GreenTag", “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you:

  • Download and use our mobile application, GreenTag;

  • Interact with our website or other services linked to this policy;

  • Engage with us through marketing, events, or customer support.

By using our services, you consent to the collection and use of your personal data as described here. If you have any questions, contact us at info@vurbane.com.

2. Summary of Key Points

  • Personal data collected: Name, email, usage info, location, and device metadata.

  • Sensitive data: We do not collect sensitive data (e.g., biometric, health, or financial info).

  • Third-party data: We do not obtain data from third-party sources.

  • Data sharing: Limited to business transfers or AI-powered services.

  • Your rights: You may access, update, or delete your data depending on your region.

3. Information We Collect

Personal Information You Provide

We collect personal data when you:

  • Create an account

  • Use our app’s features (e.g., defect reporting)

  • Contact customer support

  • Participate in surveys or feedback

Collected data may include:

  • Full name

  • Email address

  • Username and password

  • Authentication data

Automatically Collected Data

When using GreenTag, we may automatically collect:

  • Location data (for geotagging)

  • Device information (OS, IP address, model)

  • Usage data (interactions, session activity)

  • Camera and microphone access (if user-initiated)

  • Push notification tokens

Payment Information

Payments are processed via Apple App Store and Google Play. Please refer to:

4. How We Use Your Information

We process your data to:

  • Register and manage user accounts

  • Provide core app functionalities

  • Respond to support queries

  • Analyze usage trends and improve features

  • Prevent fraud and security breaches

  • Comply with legal obligations

5. Legal Basis for Processing

EU & UK Residents:

  • Consent: When you voluntarily share data

  • Legitimate interest: To operate and improve our services

  • Legal obligation: Where required by law

  • Vital interests: For safety/security concerns

Canadian Residents:

We rely on implied or express consent unless exceptions apply under law (e.g., fraud prevention).

6. Sharing Your Information

We do not sell your personal data.

We may share your data:

  • During company mergers, acquisitions, or asset transfers

  • With third-party AI vendors when using AI-based features

  • When legally required (e.g., subpoena or law enforcement)

7. AI-Based Features

We use AI tools (such as OpenAI’s APIs) for:

  • Image analysis

  • Text and defect recognition

These tools may temporarily process the content you input or generate while using the app.

8. Data Retention

We retain data:

  • For as long as needed to deliver services

  • To meet legal or contractual obligations

  • After which, data is anonymized or securely deleted

9. Security Measures

We apply technical and organizational measures including:

  • Encrypted storage

  • Access control and authentication

  • Anonymization where feasible

However, no platform is completely secure. Use caution when sharing sensitive data.

10. Children’s Privacy

GreenTag is not intended for users under 18. We do not knowingly collect data from minors. If we learn otherwise, we will delete it promptly.

11. Your Rights and Choices

You may:

  • Access or export your personal data

  • Correct or delete your information

  • Withdraw consent (if applicable)

  • Object to processing in certain contexts

US Residents

Residents of California, Virginia, Colorado, and other states may have additional rights under state-specific laws (e.g., CCPA, VCDPA). We comply with applicable requirements.

International Users (EU/UK/Canada/Switzerland)

You may file complaints with your local data protection authority. We respond to all requests in accordance with applicable laws.

12. Do-Not-Track (DNT) Signals

We do not currently respond to DNT browser signals due to lack of industry standardization.

13. Policy Updates

We may update this Privacy Policy as laws change or services evolve. You will be notified via app update notices or by visiting this page. The "Last Updated" date reflects the latest changes.

14. Contact Us

Questions or complaints?
Email: info@vurbane.com
Web: https://www.getgreentag.com/contact-us

15. Manage or Delete Your Data

You can access or delete your account data by: