What data does GreenTag collect?

GreenTag collects the following information:

• Personal data: name, email, username, password (if you create an account).

• Technical data: device type, operating system, IP address, location (used to generate regional cost estimates).

• Scan-related data: interior photos you upload via the app and associated tagging information.
  We do not collect financial, biometric, or third-party data.
  

How is my data used?

Your data is used to:

• Authenticate your account

• Analyze scans and estimate costs based on your region

• Respond to support requests

• Improve app performance and ensure legal compliance
  

Is my data used to train AI models?

No. All images are processed during your session only. They are not retained for future AI training or analysis.

Does GreenTag share or sell my data?

No. We do not sell personal data. Data is only shared with third parties under limited circumstances:

• With trusted vendors during scan processing

• As part of a business transfer (e.g., merger or acquisition)

• If required by law
  

How long is my data stored?

Images: discarded immediately after processing

Account data and metadata: retained only as long as necessary to provide services or until you delete your account

Can I delete my data?

Yes. You can delete individual scans or your entire account through app settings. All associated data will be removed permanently.

How is my data protected?

We protect your data using industry-standard encryption, secure authentication protocols, and strict access controls.

For HOMEBUYERS

How does GreenTag help me?
GreenTag helps you detect visible property defects (such as damaged walls, ceilings, or mold) during home tours. It provides localized cost estimates which can inform your negotiations and decision-making.

Is it a replacement for a professional home inspection?
No. GreenTag is a pre-inspection tool that gives you early insights. You should still hire a licensed home inspector for full assessment and legal assurance.

Can GreenTag connect me to professionals?
Yes. While we do not endorse specific providers, GreenTag can assist you in locating a trusted real estate agent or home inspector through our referral network and partnerships.

For REALTORS

How does GreenTag help me close deals?
GreenTag enables instant defect reporting and cost estimates, allowing you to provide clients with early transparency and build trust, potentially accelerating the sales process.

Can I use it for multiple listings?
Yes. With Pro or Enterprise plans, you can scan multiple properties, export branded reports, and manage data by listing.

For WHOLESALERS & INVESTORS

What makes GreenTag useful for investors?
GreenTag lets you assess property conditions and cost estimates on-site, in real-time. This speeds up deal analysis and improves decision-making.

Can I share this information with contractors or buyers?
Yes. You can export professional reports in PDF or Excel format and share them directly from the app.

General App Information

Do I need an internet connection to use the app?
An internet connection is required for Free and Starter plans. Pro and Enterprise plans support offline scanning, with data syncing once you’re back online.

What platforms is GreenTag available on?
GreenTag is available for both iOS and Android devices via the Apple App Store and Google Play Store.

What does GreenTag cost?

• Free Plan: 2 scans per month

• Starter: $4.99/month for 25 scans

• Pro: $9.99/month for 60 scans plus export functionality

• Enterprise: $29.99/month for 150 scans, branding, offline mode, and batch tools

• Pay‑as‑you‑go: $0.49 per scan (PDF report included)
  

Summary of Privacy Commitments

• Scan images are not retained after processing

• We do not sell or monetize user data

• Full user control over personal data and account deletion

• Compliance with major privacy regulations (GDPR, CCPA, VCDPA)
  

For the full details, please see our Privacy Policy and Terms of Service.